Shipping
Domestic Orders
All domestic orders ship via United States Postal Service. We offer Ground Advantage (Formerly First Class) and Priority shipping at a flat fee of $3.99 and $10.00 respectively. All orders over $150.00 ship free via Priority Mail. Once your order is packed up and a shipping label is created you will receive a shipping confirmation email with tracking info.
International Orders
*We are able to offer shipping to Canada at a flat fee of $15.00usd.
We are still working towards offering shipping overseas.
If you are not located in the USA or Canada and would like to place an order please contact us at: realmonkeypipe@gmail.com and we will try to accommodate your request.
HOW LONG UNTIL MY ORDER SHIPS?
Orders ship in 1-3 business days.
DO YOU OFFER DISCREET PACKAGING?
All packages are shipped in unmarked brown mailers/boxes or standard USPS Priority boxes with a return address of EOS.
WILL MY ORDER REQUIRE A SIGNATURE?
Maybe... If you have ordered before and we have already confirmed you are of legal age, a signature will not be required. If you have not ordered before and we can not confirm that you are of legal age (21+) then your first order will require an adult signature.
**EOS will honor any lost or never received order with proper documentation of non delivery and confirmed receipt of sale. This is covered by insurance that is placed on every order.
EOS is not responsible for cost of reshipment due to an incorrect address entered at checkout. If a package is returned to us because the address was entered incorrectly we will contact you and send an invoice for reshipment cost.